Store Poilcy
For us, this is the best compliment, and will help our small businesses fulfill its’ big dream !
ORDERS
Designs are delivered within 14-21 business days. (Production time)
Once ready, you will receive a shipping notification via email, with an estimate arrival and tracking information.
LinesByTal reserves the right to refuse sales or cancel orders placed by any customer should the order not comply with the site’s terms of service and store policies.
For any specific questions regarding availability, sizes, gems, gold alloys or any other quarry - feel free to contact us at linesbytal@gmail.com
REPAIRS & GUARANTEE
If you feel the need for any repair, or if your jewel has arrived damaged, please notify us. Top quality along with our customers satisfaction is our top priority.
We do not take any responsibility for any stone damage or loss, chain damage and metal scratching due to normal wear and/or abusive wear.
We do not guarantee cover of any repairs or alterations done through a third party.
We do not guarantee cover of loss or theft of jewelry.
We DO guarantee covers of strengthening stone settings, in a case where the piece of jewelry did not suffer any damage, accidents, or hits, even if unintentional.
To initiate any repair process, please email us linesbytal@gmail.com and we will get back to you as quickly as possible with further instructions.
Please attach your name, invoice, and a photo of the piece with the repair issue.
RE-SIZING
We happily offer a service of re-sizing rings, bracelets and chains.
Please notice, all alterations will be charged.
INSURANCE
LinesByTal does not carry any responsibility for stone loss.
We highly recommend insuring your jewelry for any case of theft, accidents or stone loss.
SALE TAX
Sale tax is applicable on all orders shipped.
For all international sales, local duties and fees will apply and paid on the customers behalf, whenever applicable.
SECURE ORDERING
All online orders are protected with the highest SSL global standard. The HTTPS letters in our URL along our encryption software, indicates you are surfing and purchasing in a secure website.
We proudly use PayPal safe checkouts.
You can also order any merchandise by phone or email, contact us at linesbytal@gmail.com or by phone at +972526348885, and we will get back to you as soon as we can.
PRIVACY POLICY
While using our service we may ask you to provide us with certain personal information that can be used to contact you.
Personal information may include your email, address, birthday and anniversary dates etc.
We collect this information for the purpose of providing our best service, communicate with you, and respond to your requests.
We may use your personal information to contact with newsletters, marketing, and promotional materials.
You may choose to unsubscribe from any promotional materials by following the unsubscribe link or by following the instructions provided in any email we send.
COPYRIGHT
All content in our website e.g. pictures, text, product information, web content, is the property of LinesByTal and is protected by international copyright laws.
We reserve the right to make use of any LinesByTal custom/bespoke designs for further orders.
We reserve the right to make any amendments to this policy at any time.
TRADEMARKS
The logo, trade name and our products, may not to be used without our written permission.